JDL Express Couriers

SMS Delivery Notifications — Terms & Consent

Last updated: August 2, 2026

About JDL Express Couriers

JDL Express Couriers is a courier company providing same-day and scheduled delivery services for businesses in South Florida, including pharmacies, medical offices, and commercial clients. When a business hires us to deliver a package, we send that business and its recipient status updates about the delivery in progress.

Messaging use case

Account notifications only. Messages are strictly transactional delivery status updates tied to a specific package that the recipient is expecting. We never send marketing, promotional, or advertising text messages, and we never message a number that is not tied to an active delivery.

How end users consent to receive messages (opt-in)

There are three opt-in paths, and every one of them requires an affirmative action by the person receiving the messages:

  • 1. Consent captured by our business client at the point of order. When a business (for example a pharmacy) schedules a delivery on behalf of its customer, that customer provides their mobile number and is told, verbally or on the printed/electronic delivery form they sign, the following disclosure: “By providing your mobile number you agree to receive text message updates about this delivery from JDL Express Couriers. Message and data rates may apply. Message frequency varies by delivery. Reply HELP for help, STOP to cancel. See our SMS Terms and Privacy Policy at jdlroutetracker.com.” The number is only entered into our system after the customer agrees. Consent is never bundled with any other agreement and is never pre-checked or assumed.
  • 2. Written consent on our online delivery request form at jdlroutetracker.com/request-delivery. Anyone requesting a delivery completes this public form, which includes a standalone consent checkbox for delivery text updates. The checkbox is unchecked by default and must be actively selected by the recipient or the recipient's authorized representative, who must also confirm on a second unchecked checkbox that they are authorized to give that consent. The checkbox label lists the exact message types (Picked Up, Next in Queue, Out for Delivery, Delivered, and occasional delay updates), states that message and data rates may apply, and links to our SMS Terms, Privacy Policy, and Terms of Service. Submitting the form without checking the box means no text messages are sent, and the request is still accepted.
  • 3. Keyword opt-in. A recipient may text START to our JDL Express Couriers number to resume delivery notifications after previously opting out.

Consent to receive text messages is never a condition of purchase or of receiving a delivery. A recipient who declines still receives their package and can track it via a link or by calling us.

Sample messages

  • JDL Express Couriers: Your delivery from Pines Healthmart Pharmacy has been picked up and is on its way. Track: https://client.jdlroutetracker.com/t/XXXXXX Reply STOP to opt out, HELP for help.
  • JDL Express Couriers: You are next in queue. Your driver is about 10 minutes away. Track: https://client.jdlroutetracker.com/t/XXXXXX Reply STOP to opt out, HELP for help.
  • JDL Express Couriers: Your delivery is out for delivery and will arrive soon. Track: https://client.jdlroutetracker.com/t/XXXXXX Reply STOP to opt out, HELP for help.
  • JDL Express Couriers: Your delivery was completed at 2:14 PM. Proof of delivery: https://client.jdlroutetracker.com/t/XXXXXX Reply STOP to opt out, HELP for help.
  • JDL Express Couriers: We were unable to complete your delivery today (no one available at the address). We will contact you to reschedule. Reply STOP to opt out, HELP for help.

Message frequency

Message frequency varies and depends on the deliveries you have in progress. Typically 1–4 messages per delivery. Recipients with no active delivery receive no messages.

Cost

Message and data rates may apply. JDL Express Couriers does not charge for these messages.

How to opt out (STOP)

Reply STOP to any message to cancel. You will receive one final confirmation message and then no further texts. You may also email updates@jdlroutetracker.com to be removed.

How to get help (HELP)

Reply HELP to any message for assistance, or email updates@jdlroutetracker.com. Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile information, including phone numbers collected for SMS consent, is never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.